Return & Exchange Policy

Welcome to Parwaan's Returns and Exchange guidelines. Our commitment is to provide you with top-notch footwear products and exceptional customer service. We understand that there may be occasions when you need to make a return or exchange. Below, you can find our policy on this matter:

 

Simple Online Returns and Exchanges:

For online purchases made through our website, you have the flexibility to exchange or return an item within seven (7) days. If you choose to exchange the product, please note that we will only process one exchange per purchase.

 

No Refunds or Exchanges for Used Items:

To qualify for a refund or exchange, the product must be in new and unused condition. It is noted that the returns and exchanges will not be accepted for used items. Additionally, the item must be returned in its original packaging with all tags still attached and all accessories. You can just try shoes on a soft, clean surface. 

We hope our return and exchange policies convey our confidence in the quality of our products and our commitment to your satisfaction. If you have any questions or concerns about our policies, please don't hesitate to get in touch with us. Thank you for choosing Parwaan!